Business Services of Alabama, LLC

Certified Bookkeepers and Consultants



New user permission for Emarketing send
Provides Act! administrators with control over who can send an Act! emarketing campaign

  • A new database permission is available for Emarketing Send
  • Can be added/removed on Standard and Manager level users
  • Removing the permission makes all Send Campaign options unavailable


Configure who can use Sender Profiles
Provides Act! administrators with control over who can use each sender profile they create.

  • A new area appears under Tools > Manage Sender Profiles to specify which users are allowed to send using the selected profile.



ACT! 18.2


Act! Connect Link

A new service that unlocks the power of the Web API for Act! Premium desktop/on-premise users. Provides meaningful integrations with no complicated setup, just install and go!

  • Doesn’t require Act! Premium for Web, a dedicated web server, or special configuration, removing any setup barriers to using the Web API
  • A link to install the Act! Connect Link is included on the Act! Premium CD Browser
  • A prompt to install the Act! Connect Link will also appear on completion of the Act! Premium installation process
  • The in-product Act! connect page shows the service URL which can be used to set up new integrations.


Subscription Entitlement for the Web API

New entitlement check ensures that the Web API is a benefit exclusively available to Act! subscribers

  • Access to the Web API is disabled if an active subscription or Business Care contract is not found


Subscription Entitlement for the Act! Connect View

New entitlement check ensures that connections using the Web API are a benefit exclusively to Act! subscribers

  • A different Act! Connect page view is provided if an active subscription or Business Care contract is not found


New User Permission for Web API
New user permission provides Act! administrators with control over how the Web API and integrations are used in their business

  • A new database permission is available for Act! Web API
  • Can be added/removed on Standard and Manager level users
  • Users without this permission will be unable to connect to the API, great news for businesses wishing to manage their integrations centrally.


Manage Opportunity Process list
Greatly improves the usability of opportunities for users of the web client, by allowing them to manage opportunity processes.

  • A new option for Manage Processes is available within Tools > Define Fields for web users.


Manage Opportunity Product list
Extends the usability of opportunities for users of the web client, by allowing them to manage opportunity products.

  • A new option for Manage Products is available within Tools > Define fields for web users


Copy/Move Contact Data
Provides web users with the tools they need to manage the integrity of their data, and more effectively deal with duplicate records.

  • A new option for Copy/Move Contact Data is available from the Tools menuType your paragraph here.

ACT! 18.2 


What’s new in Act! Pro, Act! Premium, Act! Premium (access via web) v18.2 -  The newest version of Act! brings the power of Act! Connect integrations to our desktop users, introduces new administrative features to help give our customers more control of their data, and provides enhancements to the Act! desktop and web experience with dozens of performance and usability improvements.


Web API and Integrations
















Windows/Web Parity Improvements













Act! emarketing Enhancements